How Bosun handles information.

Overview

Bosun is operated by AI Escape. We use information to provide the Bosun website, dashboard, project operations services, customer support, security, and billing administration.

Information We Collect

We may collect contact information, account information, authentication details from our identity provider, workspace and project metadata, support communications, usage logs, device data, and operational records needed to run and protect Bosun.

How We Use Information

We use information to deliver requested services, operate customer project stacks, monitor reliability, prevent abuse, improve Bosun, communicate with customers, meet legal obligations, and enforce our terms.

Sharing

We share information with service providers that help us run Bosun, such as hosting, authentication, database, storage, observability, and communication providers. We may also disclose information when required by law, to protect rights and safety, or as part of a business transaction.

Security and Retention

We use administrative, technical, and organizational safeguards appropriate for the nature of the information we process. We retain information for as long as needed to provide Bosun, comply with legal obligations, resolve disputes, and maintain operational records.

Your Choices

Customers may request access, correction, export, or deletion of personal information where applicable. Some information may be retained when required for security, legal, billing, or operational reasons.

Contact

For privacy questions or requests, contact AI Escape through your Bosun account representative or support channel.